[PRODUCTION] [PARTIAL OUTAGE] [PAYPAL] - Some merchants may experience disruption on PAYPAL payments

Incident Report for Payline

Resolved

This incident has been resolved.

Posted Oct 16, 2025 - 20:12 CEST

Investigating

Impacted: merchants providing PAYPAL payment

Symptoms:
- PAYPAL payments may be in error
- Merchants may notice an increase in "02324 - The session expired before the consumer has finished the transaction" "02008 - Transaction canceled by user" "02101 - System internal error (frontend)" "02112 - Unmatched partner return code" messages

Date: from 5.10 PM CET
Root Cause : Partner

We are working and contacting our partner to resolve the issue as quickly as possible.

Online Team

Posted Oct 16, 2025 - 18:12 CEST

This incident affected: Payment Method.