Payline Status

Monext Online API

All Systems Operational

Web Service API Operational

Hosted Payment Pages Operational

3D Secure Operational

Fraud Detection Engine Operational

Back Office Operational

Sandbox Operational

Payment Method Operational

File Transfer and Reporting Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 6, 2026

No incidents reported today.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

[SANDBOX] [MAINTENANCE] [NO IMPACT] - Release V26.4-RC1 - 02/04/2026 2.30pm CET

Completed - The scheduled maintenance has been completed.
Apr 2, 18:11 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 14:30 CEST

Scheduled - We will be undergoing scheduled maintenance from this time.

Payment processing will be routed to our backup data centre during the maintenance to avoid disruption.

Monext Online Team
Apr 1, 09:55 CEST

Apr 1, 2026

No incidents reported.

Mar 31, 2026

[PRODUCTION] [SERVICE DISRUPTION] [GENERAL] - Some merchants may experience disruption to reach Payline servers

Resolved - Impacted: all merchants
Symptoms: merchants may notice an increase in timeout error messages
Merchants may notice some HTTP 408 or 400 errors
Date: from 30/03/26 11.01PM CET to 30/03/26 11.40PM
Root Cause : Intern

We are working to resolve the issue as quickly as possible.

Monext Online Team
Mar 31, 08:09 CEST

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

[PRODUCTION] [MAINTENANCE] [STORAGE]- Storage infrastucture improvement - 25/03/2026 0am-5am CET

Completed - The scheduled maintenance has been completed.
Mar 25, 04:36 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 00:00 CET

Scheduled - As part of our engagement to improve Payline scalability and performances, we will be carrying out planned operations on our main data centre storage infrastructure.

Payment processing will be routed to our backup data centre during these operations to avoid disruption.

Monext Online Team
Mar 24, 16:15 CET

Mar 24, 2026

[PRODUCTION] [MAINTENANCE] [INFRASTRUCTURE]- infrastucture improvement - 24/03/2026 6am CET

Completed - The scheduled maintenance has been completed.
Mar 24, 07:51 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 06:00 CET

Scheduled - As part of our engagement to improve Payline scalability and performances, we will be carrying out planned operations on our main data centre infrastructure.

Payment processing will be routed to our backup data centre during these operations to avoid disruption.

Monext Online Team
Mar 23, 16:46 CET

Mar 23, 2026

No incidents reported.