All Systems Operational

Web Service API Operational
Hosted Payment Pages Operational
3D Secure Operational
Fraud Detection Engine Operational
Back Office Operational
Sandbox Operational
Payment Method Operational
File Transfer and Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[PRODUCTION] [MAINTENANCE] [NO IMPACT] - Release V26.9 - 08/09/2026 4am CET Sep 8, 2026 04:00-06:00 CEST

We will be undergoing scheduled maintenance from this time.

Payment processing will be routed to our backup data centre during the maintenance to avoid disruption.

Monext Online Team
Posted on Sep 04, 2026 - 16:48 CEST

Sep 6, 2026

No incidents reported today.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

[PRODUCTION] [PARTIAL OUTAGE] [PAYPAL] - Some merchants may experience perturbation on PAYPAL payments
Resolved - This incident has been resolved.
Sep 4, 07:00 CEST
Update - We are continuing to investigate this issue.
Sep 3, 20:59 CEST
Update - We are continuing to investigate this issue.
Sep 3, 20:50 CEST
Update - We are continuing to investigate this issue.
Sep 3, 20:49 CEST
Investigating - Impacted: merchants providing PAYPAL payment facility

Symptoms:
- PAYPAL payments may be in error
- Merchants may notice an increase in "02102 - transaction refused" messages

Date: from 7.50 PM CET
Root Cause : partner

We are working and contacting our partner to resolve the issue as quickly as possible.

Online Team
Sep 3, 20:45 CEST

Sep 3, 2026

[SANDBOX] [MAINTENANCE] [NO IMPACT] - Release V25.9-RC2 - 03/09/2026 3.00pm CET
Completed - The scheduled maintenance has been completed.
Sep 3, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 15:00 CEST
Scheduled - We will be undergoing scheduled maintenance from this time.

Payment processing will be routed to our backup data centre during the maintenance to avoid disruption.

Monext Online Team
Sep 3, 14:48 CEST

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

[SANDBOX] [MAINTENANCE] [NO IMPACT] - Release V26.9 - 27/08/2026 2.30pm CET
Completed - The scheduled maintenance has been completed.
Aug 27, 17:04 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 14:30 CEST
Scheduled - We will be undergoing scheduled maintenance from this time.

Payment processing will be routed to our backup data centre during the maintenance to avoid disruption.

Monext Online Team
Aug 26, 12:51 CEST

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

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