Monext Online API

All Systems Operational

Web Service API Operational
Hosted Payment Pages Operational
3D Secure Operational
Fraud Detection Engine Operational
Back Office Operational
Sandbox Operational
Payment Method Operational
File Transfer and Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 16, 2026

No incidents reported today.

Apr 15, 2026

No incidents reported.

Apr 14, 2026
[PRODUCTION] [MAINTENANCE] [NO IMPACT] - Release V26.4 - 14/04/2026 4am CET
Completed - The scheduled maintenance has been completed.
Apr 14, 06:33 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 04:00 CEST
Scheduled - We will be undergoing scheduled maintenance from this time.

Payment processing will be routed to our backup data centre during the maintenance to avoid disruption.

Monext Online Team
Apr 10, 09:48 CEST
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
[SANDBOX] [MAINTENANCE] [NO IMPACT] - Release V26.4-RC2 - 09/04/2026 2.30pm CET
Completed - The scheduled maintenance has been completed.
Apr 9, 17:23 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 14:30 CEST
Scheduled - We will be undergoing scheduled maintenance from this time.

Payment processing will be routed to our backup data centre during the maintenance to avoid disruption.

Monext Online Team
Apr 9, 10:33 CEST
Apr 8, 2026
[PRODUCTION] [SERVICE DISRUPTION] [Web Service API] - Some merchants may experience slowness and disruption on payment processing
Resolved - This incident has been resolved.
Apr 8, 12:25 CEST
Identified - The issue has been identified and a fix is being implemented.
Apr 8, 11:47 CEST
Investigating - Impacted: merchants using payment processing through Payline's web pages, merchants using Payline's web services API calls

Date: from 10.42AM CET
Root Cause : Intern

We are working to resolve the issue as quickly as possible.

Online Team
Apr 8, 11:29 CEST
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026
[SANDBOX] [MAINTENANCE] [NO IMPACT] - Release V26.4-RC1 - 02/04/2026 2.30pm CET
Completed - The scheduled maintenance has been completed.
Apr 2, 18:11 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 14:30 CEST
Scheduled - We will be undergoing scheduled maintenance from this time.

Payment processing will be routed to our backup data centre during the maintenance to avoid disruption.

Monext Online Team
Apr 1, 09:55 CEST
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