Investigating - Impacted: merchants using 3DSecure solutions on payment processing
Symptoms: - Payment sessions may end up being expired for merchants using Payline web pages - 3DSecure authentication may not be possible - Merchants may notice an increase in 03003 or 03022 error codes
Date: from 3.00PM CET Root Cause : Partner
We are contacting those banks to resolve the issue as quickly as possible.
Monext Online Team
Dec 10, 2025 - 17:51 CET
Web Service API
Operational
Hosted Payment Pages
Operational
3D Secure
Major Outage
Fraud Detection Engine
Operational
Back Office
Operational
Sandbox
Operational
Payment Method
Operational
File Transfer and Reporting
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 13, 2025
No incidents reported today.
Dec 12, 2025
No incidents reported.
Dec 11, 2025
No incidents reported.
Dec 10, 2025
Unresolved incident: [SANDBOX] [PARTIAL OUTAGE] [3DSecure] - Some merchants may experience disruption on 3DS transactions.